Quality of care
Generates and provides knowledge, methods, tools, guidance, capacity-building and learning to support countries to address quality of health care and services as a function of health system performance that impacts system responsiveness and health outcomes.

Patient safety guidance and tools

Patient safety solutions

Launched in May 2007, the Patient Safety Solutions are standardized tools for health care professionals to prevent potential errors from reaching the patient. These interventions have demonstrated the ability to prevent or mitigate patient harm. 

For each topic, the Solutions include background information on the problem and impact, suggested actions, applicability, opportunities for patient and family involvement, strength of the evidence, potential barriers to implementation and risks for certain unintended consequences.

The Solutions:

Translations of the solutions

Evaluation

In 2010 an evaluation study of the Patient Safety Solutions aide memoirs was initiated. It aimed to evaluate the concept of the Patient Safety Solutions, the value of the aide memoires as tools for improving patient safety, the process of developing and disseminating the Patient Safety Solutions and the impact in terms of relevance and usability globally. Outcomes are presented in the following evaluation reports.

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Related links

High 5s: Standard operating procedures
The High 5s project aims to facilitate the development, implementation and evaluation of standard operating procedures (SOPs) within to achieve measurable, significant and sustainable reductions in a number of challenging patient safety problems.